Privacy Policy

25 May 2018, Ver 1

 

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data.

 

Who are we?

 

We are Databotix Limited. Our address is Databotix Limited, Cirrus Building, 6 International Avenue, ABZ Business Park, Dyce, Aberdeen, AB21 0BH, United Kingdom. You can contact us by post at the above address, by email at contact@databotix.co.uk or by telephone on +44 333 987 4252.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

 

How we use your information:

 

1. When you use our website

 

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.

 

Cookie Name
Name Provider Purpose Expiry Type
CookieConsent databotix.co.uk Stores the user’s cookie consent state for the current domain 1 year HTTP Cookie
PHPSESSID databotix.co.uk Preserves user session state across page requests. Session HTTP Cookie

 

However, for those cookies that are useful but not strictly necessary, we will always ask for your consent before placing them. These are:

 

Cookie Name
Name Provider Purpose Expiry Type
@@History/@@scroll|# youtube.com Unclassified Session HTML Local

Storage

_ga databotix.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat databotix.co.uk Used by Google Analytics to throttle request rate Session HTTP Cookie
_gid databotix.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP Cookie

 

 

As well as the cookies we use, various third parties also place them on your computer, again with your consent. These are shown below.

 

Cookie Name
Name Provider Purpose Expiry Type
collect google-analytics.com Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
GPS youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. Session HTTP Cookie
PREF youtube.com Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. 8 months HTTP Cookie
r/collect doubleclick.net Unclassified Session Pixel Tracker
UUID#[abcdef0123456789]{32} databotix.co.uk Unclassified Session HTTP Cookie
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
_wpss_h_ databotix.co.uk Unclassified Session HTTP Cookie
_wpss_p_ databotix.co.uk Unclassified Session HTTP Cookie
AWSALB mcafeesecure.com Unclassified 6 days HTTP Cookie
ckon1805 databotix.co.uk Unclassified Session HTTP Cookie
JCS_INENREF databotix.co.uk Unclassified Session HTTP Cookie
JCS_INENTIM databotix.co.uk Unclassified Session HTTP Cookie
SJECT1805 databotix.co.uk Unclassified Session HTTP Cookie
trustedsite_session databotix.co.uk Unclassified Session HTTP Cookie
trustedsite_visit databotix.co.uk Unclassified Session HTTP Cookie

 

For more information about our use of cookies, please see our cookies policy.

 

2. When you submit an enquiry via our website

 

When you submit an enquiry via our website, we ask you for your name, contact telephone number, company name, customer ID (if applicable), email address and comments. 

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Your enquiry is stored and processed as an email which is hosted by Microsoft within the European Economic Area (EEA). It is also logged on to our CRM system database on a cloud server based in the United Kingdom.

We do not use the information you provide to make any automated decisions that might affect you.

We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them. CRM records are kept for three years after the last contact with you.

 

3. When you submit a comment on our blog or leave a reply

 

When you submit comments on our blog, we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

Your name and the comments submitted (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

Your comments will be stored in our secure servers based within the European Economic Area (EEA). We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for as long as we are marketing the product or services that the blog refers to, after which it is deleted. You may ask us to remove your comments at any time.

 

4. When you submit a review about us

 

When you submit a review about us, we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

Your details are shared with a third party reviews system which is based within the European Economic Area (EEA).

We do not use the information you provide to make any automated decisions that might affect you

Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.

 

5. When you take part in our feedback survey

 

When you take part in our feedback survey, we record your name, your email address, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services.

We use this information to develop and improve our products and services and our customer relationships. Your job role, organisation and some or all of your comments may be publicly displayed on our website as a testimonial. We will do this based on our legitimate interest in marketing our products and services.

Your details are shared with a third-party surveys system which is based within the European Economic Area (EEA). We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for two years, or for as long as we are marketing the product or services that the review refers to, whichever is shorter. You may ask us to remove a testimonial that is based on your feedback from our website at any time.

 

Your rights as a data subject

 

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or fulfilling a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.

 

Your right to complain

 

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Updates to this privacy policy

 

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.

 

Where you can get further information

 

If you have any questions about our privacy policy or wish to get more information, please email us at privacy@databotix.co.uk